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Below is a summary of the policies outlined in our formal rentalagreement. This page is meant as an overview only. 

There is a security deposit requirement (the amount depends on the size of the group and if there are any pets). The security deposit is refunded in its entirety within 30 days if there is no damage to the property and no extra cleaning is required. We request 50% deposit of the total charges to reserve the dates, with the remainder due 60 days prior to arrival.

If you have any questions, be sure to contact us!

Arrival and Departure

  • Checkin time is 4 pm, checkout time is 10 am.
  • There is $150/hour charge for early arrival and late departure, as our housekeepers need to be able to prepare the property for arriving guests in a timely manner.
  • Please contact us to check if an early arrival or late departure may be possible - we would be happy to accomodate in the absense of the back to back reservations.
  • Beach pass not left in the house upon departure will incur a full replacement fee, which will be deducted from your security deposit.
  • Any reservation obtained under false pretense will be subject to forfeiture of advance payment, deposit and/or rental money, and the party will not be permitted to check in.

Maximum Occupancy

  • Occupancy may not exceed maximum occupancy specified in the lease. No additional sleeping arrangements are to be brought onto the property.
  • No more than two cars are allowed in the driveway without prior written permission.
  • The properties may not be used for functions or gatherings involving more than the maximum occupancy.


  • There is a non refundable pet fee of $150 per week or $30 per day.
  • No pets or animals other than the ones specified in the lease are allowed on the premises.
  • Any evidence of unauthorized pets will cause the termination of occupancy and forfeiture of security deposit.
  • You will clean up after your pet.


  • Smoking is not permitted inside the house.
  • Any evidence of smoking will cause the termination of occupancy and forfeiture of security deposit.

Damage deposit

  • A damage deposit is required. The amount of the damage deposit depends on the size of the party.


  • An advance payment equal to 50% of the rental fee is required to secure the reservation. 
  • The balance of rent and the damage deposit  is due sixty (60) days before your arrival date.

Cancellations and Refunds 

  • Cancellations must be received in writing.
  • All cancellations will incur a cancellation fee of 15% of rental cost.
  • If you cancel your reservation, we will immediately refund the damage deposit and the pet fee.
  • We will refund the rental amount if the property is re-rented for the same dates. Otherwise, no rental fees will be refunded.
  • Early departure does not warrant any refund of rent or deposit.
  • Changes in furniture, decor, or amenities, or inconveniences such as power outages, road closures, weather conditions, acts of God, terrorism, presence of mold or airborne spores, alleric reactions, sensitivity to cleaning supplies used, neighborhood construction, neighborhood, camp noise or road noise, will not allow you to reduce or eliminate the rate of your stay.
  • We strongly encourage you to obtain travel insurance to protect
    against an event where you may need to cancel your reservation. CSA Travel Protection plan offers TRIP CANCELLATION plan designed specifically for vacationers booking vacation rental accomodations.


  • Our vacation home privately owned; the owners are not responsible for any accidents, injuries or illness that occurs while on the premises or its facilities.
  • The owners are not responsible for the loss or theft of personal belongings or valuables of the guest.
  • By accepting this reservation, it is agreed that all guests are expressly assuming the risk of any harm arising from their use of the premises or others whom they invite to use the premise.
  • In the event of any fire, casualty, or natural disaster, the tenant agrees to hold the landlord harmless. If such an event requires the tenant vacating the property, the landlord agrees to refund monies based on a mutually agreed settlement.
  • While we have some child-safe features in our home, we do not, by any means, guarantee our home to be safe for children. Supervise your children carefully at all times.


  • We supply bed linens and bath towels. Please do not remove our towels or linens from the premises.
  • Neither you nor your guests will use illegal drugs on the property.
  • You will take care not to play excessively loud music or otherwise create a nuisance to the neighbors.
  • You will comply with house rules that are posted in the informational binder at the property.
  • You are responsible for maintaining the rental in a clean condition during occupancy and must leave it in the same condition as when you checked-in. You are responsible for any damage, breakage, or loss to the property outside of ordinary wear and tear or damage by unavoidable casualties such as fire, etc.
  • If you are unable to view the property prior to entering into a lease, neither the landlord, nor their agents shall be held responsible if the property does not meet your expectations.
  • You may not lease or sublet, nor permit others to occupy the property without prior written approval of the landlord.
  • In the event that the tenant violates any provision of the lease, the landlord shall be entitled to retain the Damage/Cleaning Deposit.
  • You will notify us promptly of any damage or problems that arise.
  • Unless there’s an emergency, we will notify you 24 hours in advance prior to entering the property during your rental period.

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Julia Kasparova and Chuck Packard, 87 Thomas Dr Marlborough, MA 01752
Phone: 508-251-1965